15A- Figuring out Buyer Behavior
Interviews: In my Interviews I found it difficult to
find people who directly fit my target segment but I did gather some good
information. I found that for such a large service that I would need to sell to
countries as a whole, people found it hard to find buying comparisons to my
radar services. Though, they did say that price would not really be a limiting
factor in their opinions for public safety. In order for these radar services
to be useful they would have to provide more value than the U.S. military
already does for those nations. I think I may have solved that issue by
including weather services for international shipping in these radar stations. Since
this product would be bought by governments or international organizations, the
time and place of buying was essentially impossible to ask of these normal
people. All three did state that post-buying they would evaluate such a service
by how effective it was, which could mean a single flaw would lead to this not being
worth the trouble for most countries.
Conclusions: In summary
of my interviews I learned that quality in comparison to existing options and
effectiveness would be the crucial components to my service. Nobody wants to
pay for a missile defense service or weather station that only works 75% of the
time for example. I also learned that targeting such a specific consumer base
makes it hard to gather information helpful in forming a business plan. This
service would be much easier to begin to do research for if it were coming from
a large company capable of better international market R&D.
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